Lauren Coats, MS, LPC-Supervisor, OWNER

Lauren Coats is the clinical director and owner of Rockwall Counseling and Wellness. Lauren is a Licensed Professional Counselor Supervisor whose direct approach works very well for individuals and couples looking for techniques to use at home to increase communication, lessen symptoms of depression and anxiety, and create healthy boundaries in relationships. She specializes in couples counseling, specifically affair recovery. Lauren sees individuals, couples, and teenagers. The relief you need is only a phone call away. You cannot afford another moment of battling alone. Learn More


Dawn Nelson, LCSW-s, ACSW, SAP, CART

Dawn Nelson has 25 years of psychotherapy experience successfully helping people to improve their lives. Dawn treats her clients with respect, understanding, and confidentiality, providing exceptional services in a comfortable and non-judgmental environment. Dawn has a wide variety of professional experience with children, teens, and adults, in both short and long-term therapy, dealing with a broad spectrum of problems. In addition, Dawn provides diagnostic assessments and consultations. Learn More


Natalie Shepherd, LPC-S, LMFT-S, RPT-S

Natalie is a Licensed Professional Counselor, Licensed Marriage and Family Therapist, and Registered Play Therapist specializing in individual, children, adolescent, play therapy and family therapy. She maintains a private practice in the Rowlett/Rockwall area which is easily accessible from East Dallas, Mesquite, Garland, Rowlett, Rockwall, Forney, Royse City, Wylie, Sachse and Fate. With over twenty years experience as a therapist, and as a graduate of Texas Woman’s University specializing in Family Therapy, she is currently serving as a private practitioner working with a broad spectrum of clients. Learn more


Kaci pullin, lpc-associate; supervised by lauren smith, lpc-s

Kaci earned her Master of Science degree in Counseling from Southern Methodist University. Her clinical experiences include working with children, adolescents, adults, and groups dealing with various mental health concerns at SMU’s Center for Family Counseling in Plano as well as at a private practice in Dallas. Kaci emphasizes building a therapeutic relationship characterized by collaboration, openness, and trust. Her passion lies in working with children, adolescents, and young adults who are navigating challenges of anxiety, depression, grief, self-doubt, life transitions and stressors, and relationships. Learn more


Byron Prescott, LPC-Associate; Supervised by Lauren coats, LPC-s

Byron is a Licensed Professional Counselor Associate, supervised by Lauren Coats, LPC-Supervisor. Byron has a Master of Education in Counseling and Development from Lamar University. He also received a Bachelor’s degree in Psychology from Southern Methodist University.

Byron likes to use a holistic approach when addressing people who are struggling with trauma, post-traumatic stress disorder, anxiety, depression, loss, and significant health issues. He believes that it is important to use the appropriate therapy based on the individual needs of the client. He is of the opinion that it is important for the client to take an active role in their pursuit of healing and wellness. Learn more


mikaela greathouse, lpc-associate; supervised by lauren coats, lpc-s

Mikaela is a Licensed Professional Counselor Associate under the supervision of Lauren Coats, LPC-S. She earned a Bachelor's degree in Psychology from Texas Tech University, and a Master's degree in Clinical Mental Health Counseling from Midwestern State University. She has been with Rockwall Counseling and Wellness since August 2021, gaining clinical experience with adolescents, adults, and families. Learn more


Amy comer, lpc-Associate; Supervised by Perry Collins LPC-S

Amy is a Licensed Professional Counselor Associate under the supervision of Perry Collins, LPC-S.  Amy has experience and expertise in working with married couples, families, young children as well as working with individuals experiencing anger management issues and depression/anxiety. She has led groups for teenagers dealing with bipolar disorder, gender identity issues, eating disorders, suicidal thoughts, and PTSD. Amy’s passion is to see each of her clients set free to live life to the best of his/her ability. Amy builds trust and transparency with the client, and then from that foundation equips her clients thought a variety of therapeutic activities. Learn more


Jackie gibbons, Lpc-ASSOCIATE; Supervised by Lauren Coats, LPC-S

Jackie is a Licensed Professional Counselor Associate under the supervision of Lauren Coats. She obtained a Masters of Science degree in Clinical Mental Health at Texas A&M University-Commerce. She earned her Bachelors degree in Psychology from Texas A&M University.  Jackie works to create a non-judgmental, honest, and encouraging space, where clients can feel accepted to share their story. She works to become a partner towards their journey of healing and change. Learn more